1 / 3
Years of slap shots have peppered the lower two sections with dents. Each one alone is small, but from the street the door looks tired, and the deepest dent near the centre has cracked the paint and shows bare steel.
Garage Doors in Burlington, OntarioThe workshop doorthat works as hard as you.
Call now · open 24/7(289) 816-6526What's happening right now?
Door stuck open
Safely, right now
- Leave it where it stopped. Don't pull it down by hand or keep pressing the button.
- Keep people, pets and cars out from under it.
- Leave the red emergency release alone while the door is up: it can come down hard.
Door won't close
Safely, right now
- Stop pressing the button. Trying again and again strains the opener and the top of the door.
- Keep clear of the doorway, even to move something out of the way. Tell us on the call if you can see anything in the door's path.
- Never tape over, bypass or move the little sensors near the floor to force it shut.
Spring snapped
Safely, right now
- Don't lift the door by hand and don't use the opener.
- Keep everyone, pets included, and every vehicle away from the door.
- The emergency release stays untouched while the door is up, because the door can come down.
Car stuck inside
Safely, right now
- Never try to push through the door with the car.
- If you heard a bang or the door feels heavy, don't pull the release or lift it. A spring may be broken.
- Leave the car inside for now and plan another ride.
A detached garage or shop door sees tools, lumber and a truck pass through it in all weather. We fit heavy rollers, weather seals suited to an unheated space, and openers with enough force and lift to handle taller openings.
Request a visit
Same fees day or night · 22 years in business
The fix, explained · Burlington
What is the door doing?
EmergencyTorsion Spring ReplacementAfter pulling the red release cord, you tried lifting the door yourself and it would barely leave the floor.
The fix
The finished result is a door that behaves the way a good garage door should: it lifts by hand with light effort, stays where you leave it at mid-height, closes softly and lets the opener run with little strain. Reaching that point involves measuring the door, choosing a matched spring, winding it to the correct turns and…
Until then
When a spring breaks, the safe approach for the household is to leave the door where it is, keep people and vehicles clear, and avoid running the opener, which can damage the top section, the trolley or the gear drive.
Pull the manual release only when the door is fully closed unless a technician asks otherwise; a door disconnected while partly open can move on its own if the springs are out of balance.
Call (289) 816-6526Request a visit Torsion Spring Replacement
EmergencyOff-Track Garage Door ResetA delivery van backed into the shop's overhead door this afternoon.
The fix
Off-track doors are really two problems in one, and the reset addresses both. The first is the visible one: a roller outside its rail and a door out of square.
Until then
Never run the opener on a door that is off its track or hanging crooked; every cycle drives the racked door harder into the rails and can pull the track from the wall or tear a hinge.
Pull the manual release only when the door is fully closed unless a technician asks otherwise; a door disconnected while partly open can move on its own if the springs are out of balance.
Call (289) 816-6526Request a visit Off-Track Garage Door Reset
EmergencyGarage Door Cable ReplacementThere was a sharp crack from the garage, and when you went to look the door had dropped on one side and jammed.
The fix
A cable visit runs in a set order. First the opener is disconnected and the door clamped so nothing can move.
Until then
Never run the opener on a door that is off its track or hanging crooked; every cycle drives the racked door harder into the rails and can pull the track from the wall or tear a hinge.
Pull the manual release only when the door is fully closed unless a technician asks otherwise; a door disconnected while partly open can move on its own if the springs are out of balance.
Call (289) 816-6526Request a visit Garage Door Cable Replacement
EmergencyExtension Spring ReplacementThe opener groans on the way up and the door slams the last foot on the way down, hard enough to rattle the windows.
The fix
When one extension spring breaks, the other is replaced with it. The two springs were fitted together, have stretched the same number of times and have rusted in the same air, so the survivor is near the end of its life.
Until then
When a spring breaks, the safe approach for the household is to leave the door where it is, keep people and vehicles clear, and avoid running the opener, which can damage the top section, the trolley or the gear drive.
Pull the manual release only when the door is fully closed unless a technician asks otherwise; a door disconnected while partly open can move on its own if the springs are out of balance.
Call (289) 816-6526Request a visit Extension Spring Replacement
Book soonEmergency Release RepairSomeone pulled the cord last spring to get a car out during an outage, and the door has never properly rejoined the opener.
The fix
Most households meet the release for the first time in a power outage, usually in winter. The door is shut, the car is inside, and the red handle is the only way to move the door.
Until then
Pull the release with the door fully closed whenever possible, and keep the opening clear as you do.
Lift a door by its handles or the gripping points on the panel face, never at the joint between sections, which closes as the door bends around the track.
Book soonGarage Door Opener Diagnosis and RepairIt is a January morning and the door lifts about a hand's width, groans, and settles back down.
The fix
Garage door opener diagnosis is a fault-finding visit with a fixed order of tests. The technician confirms power at the ceiling receptacle, tries each control on its own, checks the safety sensors and their indicator lights, examines the drive train from motor to trolley, and reads any flash code the unit is showing.
Until then
Pull the release with the door fully closed whenever possible, and keep the opening clear as you do.
Never drive a vehicle at a closed door to get out; the door collapses and the stored tension in the counterbalance is released.
Call (289) 816-6526Request a visit Garage Door Opener Diagnosis and Repair
- 22years in business
- 24/7open, every day
- Same feesday, night or weekend
- On siteassessment preferred
A small company, careful about doors
Before a technician arrives, we ask a few simple questions: what the door is doing, whether you heard a bang, how old the opener is, whether the door is single or double. Those answers let us bring the right springs and parts, so the visit is about fixing the door rather than coming back with the right box.
Brant Hills, Clarksdale, Freeman, Glenwood Park, Highview Survey, Mountain Gardens, Palmer and Tyandaga
We show, then tell. Worn cables, tired springs and misaligned sensors are pointed out on the door itself, so the explanation makes sense.
Clean-up included. Old parts are removed, surfaces wiped and the floor swept before we consider the visit complete.
The right repair for your situation. Some doors deserve a full refresh; others need one part. We help you weigh that against how long you plan to keep the door.
Let's talk about your door: (289) 816-6526
Garage door services
Fixing, tuning and replacing
Every service listed here is done by hand, on site, by a technician who explains as they go. Look through the groups below, or call and describe the problem in your own words; both routes lead to the same place.
RepairsRepair & MaintenanceEveryday faults and the upkeep that prevents them: doors off their track, noisy travel, worn rollers, torn seals and openers that stop partway.Services
Everyday faults and the upkeep that prevents them: doors off their track, noisy travel, worn rollers, torn seals and openers that stop partway. A tune-up visit covers the whole door at once.
Bigger photo, sooner job: Emergency Book soon Plan ahead
Plan aheadGarage Door Safety Inspection
Plan aheadGarage Door Tune-Up
EmergencyOff-Track Garage Door ResetA delivery van backed into the shop's overhead door this afternoon.
Book soonGarage Door Panel ReplacementYears of slap shots have peppered the lower two sections with dents.
Plan aheadGarage Door Bottom Seal Replacement
Plan aheadGarage Door Perimeter Weatherstrip
Book soonGarage Door Manual Lock RepairThe T-shaped handle on the outside turns a full quarter, exactly as it has for twenty years, but nothing moves behind it.
SpringsSprings & HardwareReplacing springs is precise work: measure the old spring, calculate the new one, wind to the correct turns, then confirm balance across the full…Services
Replacing springs is precise work: measure the old spring, calculate the new one, wind to the correct turns, then confirm balance across the full travel. This group covers that and the cables that go with it.
Bigger photo, sooner job: Emergency Book soon Plan ahead
Book soonGarage Door Roller ReplacementEvery morning the door announces itself: a rattle on the way up, a grinding squeal on the way down, loud enough that the…
Book soonGarage Door Hinge ReplacementAfter a cold night the bottom seal had frozen to the slab.
Book soonGarage Door Track Repair or ReplacementThe door climbs crooked, one side clearly ahead of the other.
EmergencyGarage Door Cable ReplacementThere was a sharp crack from the garage, and when you went to look the door had dropped on one side and jammed.
EmergencyTorsion Spring ReplacementAfter pulling the red release cord, you tried lifting the door yourself and it would barely leave the floor.
EmergencyExtension Spring ReplacementThe opener groans on the way up and the door slams the last foot on the way down, hard enough to rattle the windows.
Book soonGarage Door Balance AdjustmentThe door has grown heavy so gradually you stopped noticing, until a visitor tried to lift it and could not.
OpenersOpeners & AccessNewer remotes change their signal every time they are pressed, so a captured signal cannot be replayed.Services
Newer remotes change their signal every time they are pressed, so a captured signal cannot be replayed. If your opener still uses a remote with tiny switches on the back, an upgrade closes a gap that has been open for years.
Bigger photo, sooner job: Emergency Book soon Plan ahead
Book soonGarage Door Opener Diagnosis and RepairIt is a January morning and the door lifts about a hand's width, groans, and settles back down.
Book soonChain-Drive Opener RepairHalfway up, the door lurches.
Book soonBelt-Drive Opener RepairPress the remote and the motor runs its full cycle, lights on, the usual whir, but the door does not move a centimetre.
Plan aheadGarage Door Opener Replacement
Book soonPhoto-Eye Sensor Alignment or ReplacementThe door will only go down while a finger stays on the wall button; let go and it stops or reverses.
Plan aheadGarage Door Remote and Keypad Programming- Plan aheadSmart Garage Controller Setup
- Book soonEmergency Release RepairSomeone pulled the cord last spring to get a car out during an outage, and the door has never properly rejoined the opener.
New DoorsInstallation & UpgradesEvery installation includes the parts nobody sees: the perimeter seal that stops the wind, the threshold that keeps water out, the struts that hold a…Services
Every installation includes the parts nobody sees: the perimeter seal that stops the wind, the threshold that keeps water out, the struts that hold a wide door rigid and the safety cables on extension springs. We fit all of them.
Bigger photo, sooner job: Emergency Book soon Plan ahead
Plan aheadSectional Garage Door Replacement
Plan aheadInsulated Steel Garage Door Installation
Plan aheadWind-Rated Garage Door Replacement
Plan aheadCarriage-House Garage Door Installation
Plan aheadFull-View Glass Garage Door Installation
Plan aheadNew-Construction Garage Door Installation
Book soonCommercial Sectional Door RepairA forklift clipped the bottom panel while backing through the bay.
Book soonCommercial Rolling Door RepairA metallic clatter now comes from inside the hood whenever the curtain coils.
Plan aheadHigh-Lift Garage Door Conversion
Sound familiar?
The largest moving part of your home. Worth a closer look.
2 / 3
One side of the door sits higher than the other in the tracks, and a lift cable is hanging slack or has jumped off its drum. On a two-spring door this often follows one spring letting go while the other keeps pulling.
3 / 3
It is a January morning and the door lifts about a hand's width, groans, and settles back down. When you pull the release and try by hand the door feels far heavier than it used to, and the bottom seal is stuck hard to the slab.
Which fix fits?
IfLifting the door by hand feels like lifting the car.
ThenSpring tension adjustment or replacement.
The springs are meant to carry nearly all the weight; when they fade, the strain shifts to you and the opener.
IfWhen you release the opener the door slides down on its own.
A balanced door stays put at half height; drifting means the springs need winding or replacing.
IfThe door flies up on its own and bangs the stops.
Too much tension is as hard on hardware as too little; a careful adjustment settles it.
IfPress the button and the opener hums for a second, then quits.
ThenChain-Drive Opener Repair.
Here is how a visit runs.
IfIt is minus twenty in the detached garage and the door climbs in jerks, the belt stiff as a board.
The most common belt-drive repair is the simplest: the belt has stretched over thousands of cycles and hangs slack under the rail.
IfSomeone backed the car in a little too far, a bin or a bicycle brushed the track, and since then the door starts to close and comes back up.
ThenPhoto-Eye Sensor Alignment or Replacement.
Two small sensors face each other across the doorway: one sends an infrared beam, the other receives it.
Open 24/7 in Burlington
How a visit goes
Brant Hills Garage Door Co.
Job ticket · open 24/7
1 Call
Let's talk about your door
Describe the property, the hardware and what has changed, and the visit starts from what you have seen.
(289) 816-6526 · open 24/7
2 Questions
Set a time
We arrange a visit around your day and confirm the technician's arrival. If the door is stuck open, tell us so we can plan for it.
3 On the way
In the van
Burlington to Brant Hills, Clarksdale, Freeman, Glenwood Park, Highview Survey, Mountain Gardens, Palmer and Tyandaga.
- Wire gauge and tape measure
- Winding bars
- Stationary cone bolts and nuts
- Locking pliers for the track
- Garage-door spring lubricant
4 Fixed
Done and demonstrated
A full walkaround. Nothing is replaced until the whole door has been inspected. We photograph wear where useful so you can see what we are describing.
Done and demonstrated. The door is repaired, run through its cycles, and demonstrated to you. We leave the old parts if you want to see them.
Same fees day, night or weekend · on-site assessment preferred
Halton, Ontario
Burlington information
- Town
- Burlington, Halton, Ontario
- In business
- 22 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 816-6526
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
47%
Homes of every age. About 47% of homes in Burlington were built in 1980 or earlier, according to the 2021 Census.
A blend of older and newer homes usually means a blend of expectations too: keeping an original door running as long as sensible, or bringing a builder-grade door up to a quieter standard. Both are worthwhile, and the choice is explained at the door with the options side by side.
50%
A mix of homes. Single-detached houses make up about 50% of homes in Burlington (2021 Census).
Where housing is mixed, the doors are mixed as well: wide insulated doubles, narrow singles in rows and the occasional rolling door on a small commercial unit at the corner. Spring type, cable length and opener strength are matched to each door individually.
Before you book
Why did the door come off its track in the first place?
The usual causes are an impact from a vehicle, a lifting cable that broke or slipped off its drum, ice holding the door to the floor while the opener pulled, an obstruction under the door, worn rollers that no longer hold in the rail, or track brackets that have loosened from the wall. Finding which one applies is the first part of the visit, because the reset is only durable once the cause is corrected.
Why does the door need a balance test after being reset?
Balance shows that the springs are carrying the door's weight so the opener only guides it. After a reset the door is disconnected from the opener, raised by hand to the halfway point and released; a balanced door holds there with little drift. If it falls or shoots up, the counterbalance needs adjusting before the opener is reconnected, otherwise the motor strains and the rollers are pushed out of line again.
My door has springs along the sides, not above it. Is the reset the same?
The principle is the same but the sequence differs. With side springs the door is first opened all the way and clamped, because that is the position where the springs carry no load; the cables are then checked over their pulleys and evened up at the clips. The technician also checks that a containment cable runs through each spring, which stops a broken spring flying across the garage, and fits one if it is missing.
Are springs different for a heavy wooden or insulated door?
Yes, and this is exactly why the door is weighed. A solid wood door or a thick insulated steel door can weigh far more than a single-skin steel door of the same size, so it needs heavier wire, a larger coil or a second spring to balance. The technician measures the actual weight and selects accordingly, so the finished door lifts as easily by hand as a lighter one.
Open 24/7
Request a visit
Ask about your door
Call now · open 24/7(289) 816-6526- On-site assessment preferred
- Same fees day, night or weekend
- 22 years in business